In a groundbreaking move, Deloitte has unveiled its ServiceNow Assets & Solutions Group (ASG), marking a significant milestone in its longstanding alliance with ServiceNow. Collaboration lies at the heart of this endeavor, as Deloitte's ASG will work closely with customers and ServiceNow to reimagine and implement innovative strategies that reshape businesses for the challenges of today and the opportunities of tomorrow. This move solidifies Deloitte's commitment to accelerating enterprise success through ServiceNow assets and solutions. Asish Ramchandran, ServiceNow's global Chief Customer Officer, emphasized the transformative potential of this partnership, stating, "Deloitte's innovative industry offerings continue to cement our alliance as a leading provider of outcome achievement that is reshaping the business of today and tomorrow, leveraging dramatic advances in Gen AI and core platform capabilities." The ASG will initially focus on the government, manufacturing, and life sciences sectors, offering tailored solutions that drive revenue acceleration, cost optimization, and enhanced stakeholder impact. For governments, Deloitte's GovConnect suite will deploy citizen-focused technologies to streamline operations and improve service delivery. In manufacturing, the ASG will leverage generative AI to create sustainable, smart factories and connected supply chains, enhancing resilience in the face of market dynamics. Leading the charge as the ServiceNow ASG Chief Technology Officer is Harald Heimensen, a seasoned ServiceNow Master Architect and Partner from Deloitte New Zealand. With his wealth of experience, Heimensen is poised to drive innovation and excellence within the ASG. Furthermore, ServiceNow's Senior Vice President and General Manager of Industry Solutions, Blake McConnell, emphasized the natural synergy between ServiceNow and Deloitte, stating, "ServiceNow's purpose-built industry solutions on the Now Platform and Deloitte's deep industry expertise will help enterprises negotiate complexity and achieve value." Deloitte's impressive accolades in 2023, including recognition as the Americas Service Provider Partner of the Year and Worldwide Manufacturing Industry Partner, underscore the firm's dedication to driving transformative change. These achievements follow the release of Deloitte's 2023 Workflow Automation Trends Report, which identified key workplace trends and paved the way for the creation of the dedicated ASG. With a track record of serving over 90% of the Fortune 500 and more than 8,500 U.S.-based private companies, Deloitte's global footprint and deep industry expertise position it as a trusted partner in navigating the complexities of the modern business landscape. As Deloitte continues to pioneer innovative solutions, it reaffirms its commitment to building a more equal and resilient society. In a rapidly evolving business landscape, Deloitte's ServiceNow ASG sets a new standard for industry-specific transformation, leveraging cutting-edge technology and deep industry knowledge to drive meaningful outcomes for clients worldwide.
