Michael Heric is a Senior Partner of Bain’s Technology & Cloud Services practice, leading its automation capabilities globally. Bain & Company is a global consultancy with reach across 65 cities in 40 countries. Heric has led engagements across strategy, go-to-market and performance improvement with leading technology providers in IT hardware, software and services.
Heric founded Bain’s automation practice and has expertise across the full range of automation technologies, including scripting, workflow automation, Robotic Process Automation (RPA), low code/no-code development and cognitive/AI-based automation (including generative AI). Additionally, Heric leads Bain’s global Corporate Support solution in its Performance Improvement practice, supporting clients in transforming their back-office support functions to improve effectiveness and efficiency.
Heric holds an MBA from Harvard Business School, achieving high distinction as a Baker Scholar. He graduated from the Wharton School at the University of Pennsylvania with a BS in economics and finance and a BA in international relations, both with distinction. Heric has also served as a U.S. Army officer.
