Alissa is a Managing Director in KPMG’s Customer and Operations practice with almost 20 years of consulting and insurance industry experience across the value chain including Claims, Underwriting, Insurance Product and Broking with an extensive background in serving in senior leadership roles within Insurtechs. She has worked in both the US and UK insurance markets driving digital transformation, enhancing carrier speed to market across multichannel distribution models and customer and operational excellence. She currently leads KPMG’s Digital Insurance practice where her focus is providing insurance clients with more personalized, convenient and cost-effective services by using digital technologies to make improvements to process, products, and services.
Alissa has a Master’s in Risk Management and Insurance, is a Chartered Insurance Broker, and an Associate of the Chartered Insurance Institute (ACII). She was recognized as a Top 25 Insurance Consultant and Leader in 2023 as well as Top 50 Women Leader of Boston. Alissa is a member of Chief, the largest network of senior women executives, takes part in the KPMG Executive Leadership Institute for Women, and provides mentorship to female talent developing their careers.
